SHIPPED WRONG TABLE
January 17, 2017
SHIPPED WRONG TABLE
Just received the following email from customer. He ordered a table for a large and when he got it, he realized he had an XL. I put it on a few Facebook pages and Craigslist post in his area and got it sold for him after his XL arrived. Here is what he sent "Yes he showed up and took. No problems. He was in and out in 15 minutes. I should be thanking you!!! Having had some horrible customer service experiences in my life, you have set the bar! I appreciate you working to solve this from day #1. I can not say THANK YOU enough! Not once did you focus on blame. You worked with me. That is so refreshing. I am looking forward to getting the table setup and when I do, I will send you some pictures.
NEW PRODUCTS
BLACKSTONE GRIDDLE COVER OR LID
Starting today we will send one bag of the #1 rated lump charcoal with any table purchased. You will also be able to add up to ten bags at $20 each with free shipping.
